sleety00
1 Copper

Dell XPS 15 9550 Battery Bloat Issue

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Hi everyone

My XPS 15 9550, which has been out of warranty for a few months, recently got the dreaded bloated battery/raised trackpad. I've done my research and saw that this is a common issue that Dell still has not chosen to recall or do anything about. It feels like these batteries were made to mess up just after warranty ends.

How successful have people been when trying to get a replacement from Dell out of warranty? It seems very difficult to find an email for tech support. I'd rather not spend $100 to buy a new battery because there were some corners cut with the battery manufacturer.

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johnptd
2 Iron

RE: Dell XPS 15 9550 Battery Bloat Issue

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Call them and find out. It seems from other recent posts here that they now recognize the problem.

JohnD

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johnptd
2 Iron

RE: Dell XPS 15 9550 Battery Bloat Issue

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Call them and find out. It seems from other recent posts here that they now recognize the problem.

JohnD

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Moderator
Moderator

RE: Dell XPS 15 9550 Battery Bloat Issue

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Thank you for your message. We will be glad to assist you on this.


Please click on my Dell username & send a private message with the service tag, registered name, email address & an image of the trackpad.

Dell-SreejithRamesh
Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
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