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March 23rd, 2017 09:00

Dell XPS 15 (9560) Ghosting

I received my Dell XPS 15 with a FHD display yesterday. Although the system runs very well, I've noticed that the screen has a slow response rate. It's likely one of the slowest I've encountered so far. Since I game lightly, this is very noticable when objects are moving and makes it very inconvenient. Is anyone else having the same issue or is aware of a fix? Due to this, I'm considering returning it. 

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9.4K Posts

March 28th, 2017 05:00

fu3ch33,

Thanks for posting.

Apologies for the issues with your new system.  Have you tried connecting an external monitor?  If so, do you see the lag there too?  Thanks.

2 Posts

March 28th, 2017 06:00

Hello Robert,

Thanks for replying. Yes, I've tried connecting it to an external monitor. This issue does not exist on the external monitor. Thus, I'm coming to an conclusion that it's a hardware issue with the screen itself. I have decided to return it. I'm hoping a refresh of the Dell XPS 15 in the future will fix this issue.

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