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July 29th, 2016 08:00

Dell XPS 15 HDD Reseating?

Good day guys i have been having issues with my dell XPS 15 since yesterday night. it has refused to boot and keeps saying that my internal HDD is not found. i have tried running the diagnostics by pressing F5 and all the tests came out positive but still not working. Also today i removed the HDD and put it back and still it wont boot i really need help as i don't know what to do anymore.

THE EXACT MESSAGE IT SHOWS IS

" internal hard disk drive not found 

to resolve this issue, try to reseat the drive.

No bootable devices--strike F1 to retry boot, F2 enter Setup Menu, F5 enter PSA "

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87.5K Posts

July 29th, 2016 12:00

Unfortunately, it means the drive is toast -- you will need a new 2.5" SATA notebook drive.  Depending on the model, it'll need to be either  a 7 mm (will fit all models) or a 9.5 mm (will only fit older, chunkier models) drive.  You can use a hard drive, hybrid drive or a solid state drive as you wish.

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