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July 31st, 2011 05:00

Dell XPS 15 (L501X) Conrtol Strip Not Working..HELP!!

hey guys, my control strip isnt working....it doesnt show caps lock, wifi status, nothing....even the shorcuts dont work for maxx audio and all of it...

I've reinstalled quick set but it still didnt help at all....what should I do....??

4 Operator

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3.5K Posts

August 5th, 2011 17:00

Kenneth

It sounds like the power button board has failed.  If you are out of warranty you may consider replacing it.  The following link is to the service manual and gives instructions in removing the power button board.

If the system is under warranty and you have not spoke to tech support about it yet, shoot me a private message with your contact info and the service tag and I will research possible service options.

TB

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