Hi guys,

This is my first post here, so I'm not sure whether anyone else has reported on this issue.

Whenever I'm browsing the internet (whether it be on chrome, firefox, opera or microsoft edge), the screen freezes randomly. The sound (if there is sound) either also distorts, or sometimes actually plays back normally. All other applications (paintshop pro, illustrator, spotify) work without hiccups.

I've tried plugging in my laptop and switching power management options (dell/high performance etc.)

I love this laptop but this issue is bugging me out.

My specs are as follows:

512GB SSD, i7-7700HQ, 16GB RAM, 1080p screen, 90Wh battery

As well as that, Windows keeps telling me that my product needs to be reactivated.. This is weird since my laptop is just under one month old.

Thanks in advance!