Dell innspiron screen flickering pink and green

I have bought Inspiron 5559 a year back. Suddenly my screen is flickering and showing green and pink colours. It flickers even in BIOS mode and diagonstics. It flickers when dell logo appears in short form starting of my laptop. Please fix this. My laptop service tag is<Service Tag removed> 

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Community Manager
Community Manager

RE: Dell innspiron screen flickering pink and green

Hi Mitali,

Thanks for posting.

Apologies that your system is not working as you expected.  From your description, it sounds like either the LCD or the graphics card is failing.  If you still have warranty on your system, please contact Dell Tech Support for further troubleshooting.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

Have you tried an external monitor?  If so, and you still are seeing the green and pink colors, then it would indicate the graphics card, if not, then it would be the LCD.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


RE: Dell innspiron screen flickering pink and green

I still have Warranty on my system. Secondly. the problem is I don,t know how to connect external monitor and I don't have enough resources to do that. So what should I do now ?

P.S.my system's warranty which includes next business day service is also there.

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Community Manager
Community Manager

RE: Dell innspiron screen flickering pink and green

Awesome! Please contact Dell Tech Support for further troubleshooting, and possible resolution.
You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


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