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Don't take a picture with a NEW DELL INSPIRON 15 3000 unless you want to buy a new screen and pay $151.00 out of warranty!!!!!!!!
I decided to get the best hardware installed in the laptop. the best cpu ram hardrive video card what a mistake. While trying to take a picture with the laptop the right side of the screen blacked out from just holding the laptop with both hands. Now Dell is more than happy to charge me $150.00 more plus tax to fix it? I just paid it off. What a mistake buying a fragile piece of [Profanity] Dell Laptop. Never AGAIN!!!!!!!!!!!!!!
robert p
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October 24th, 2017 05:00
Hi rmatajr,
Thanks for posting.
Apologies that your system is not working the way you expected. If the computer is indeed new, and the issue was not accidental damage, please check to see if it's covered by the hardware warranty http://dell.to/2yKPzZW;
If it is covered, Tech Support should be able to assist you. You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm