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tdeak
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E5570 turn off instead of sleep

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Brand new E5570 turns off instead of sleep when I click Sleep.

Windows 10 2015 LTSB fresh install all updated / BIOS drivers etc. 

powercfg / energy has only one line:

Errors

Platform Power Management CapabilitiesSmiley TongueCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
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2 Replies
Community Manager
Community Manager

RE: E5570 turn off instead of sleep

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Hi tdeak,

Thanks for posting.

I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Here is some additional settings you can try:

http://dell.to/2hKSLgz


Dell-Robert P
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#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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tdeak
1 Nickel

RE: E5570 turn off instead of sleep

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Solution is to downgrade firmware... it Works fine now with older.

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