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Gal Jozsef

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8212

April 21st, 2014 03:00

E6400 nvidia diver problem

during operation, do not continue to operate , and if this happens 4 - 5 times in a row then it restarts the windows7 and " blue screen of death " after a list of safe mode.
In the event of errors in the later version.

DELL-Shawn B

3 Apprentice

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540 Posts

April 21st, 2014 09:00

Hi Gal Jozsef,

Thanks for your post. Blue screen errors are commonly the result of a software / driver failure we have a great guide available that should help pin down the cause of the stop error you are seeing http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=543301 “This article describes what Blue Screen errors are, why they occur, how to recognize them, and how to resolve some of the more common error messages.”

I recommend in your initial troubleshooting to run the systems hardware diagnostics:

  1. Restart the computer.
  2. As the computer boots, press when the Dell Splash Screen appears.
  3. When the Boot menu appears, highlight the Boot to Utility Partition option, or the Diagnostics option and then press   to start the 32-bit Dell Diagnostics. 
  4. Press the   key to highlight Test System Press   to continue to 32-bit Diagnostics.

 

Also make sure your systems BIOS / Drivers are up to date with the latest released on our support site http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6400 . If the problem persists the BSOD guide is a great place for some more in depth troubleshooting options that will hopefully help resolve the issue.

Thanks,

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