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E6520 wifi domain logon issue
Greetings all! My company has purchased 3 E6520's recently and I've noticed a weird issue w/ the wifi. I'm running Win7 Pro 32bit. After I join my company's domain and reboot (connected to the network via wifi only) I receive an error when trying to log into the domain: "There are currently no logon servers available to service the logon request". If I plug into the network, I can log into the domain w/ no errors. The whole purpose of having the laptops is to be mobile and on the wifi network. We are a 24hr organization and I'm not always here to help people plug directly into the network. I've never seen this issue where it seems like the wifi will not connect until AFTER login. I've poked around in the BIOS and any other network setting I can think of w/ no success. Any advice would be greatly appreciated!
speedstep
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September 21st, 2011 10:00
This is not a hardware problem.
Windows provides a fast logon optimization feature.
By default, computers with these operating systems do not wait for the network to start when they boot up.
This policy is controlled by the setting in
Computer Configuration\Administrative Templates\System\Logon\Always wait for the network at computer startup and logon.
Description of the Windows XP Professional Fast Logon ...
Create a second hardware profile for the wireless adapters and configure them accordingly. At home they don't need to join the network, just use the Internet connection. So you don't need to change membership. If they're going to use the same wifi card at home you will need to configure the alternate configuration tab of TCP/IP properties so it can connect to 2 different networks without changing the other settings.
Troubleshooting IEEE 802.11 Wireless Access with Microsoft Windows
You cannot connect to a wireless access point with the Wi-Fi ...
You'll need to connect to the domain while using a physycal network cable at least once. Once that's done, the domain credentials get cached, and you no longer need to be connect to the domain to log in. So when you're back on wifi, it will let you log in, even though wifi isn't connected. Once the user is logged in, wifi will connect, and everything will run as it should.
Intel's drivers for XP supported a "Prelogon Connection", while their Win 7 drivers don't. Chech out the feature comparison:
http://www.intel.com/support/wireless/wlan/sb/CS-031772.htm
Run GPEDIT.MSC, for a non-domain joined computer - go to Group Policy management on the server - and configure the PC to wait for network before logging on.
skifiend_vt
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September 22nd, 2011 07:00
I've enabled "Always wait for the network at computer startup and logon", rebooted and am still receiving the "There are currently no logon servers available to service the logon request" error when logging in w/ a new user to this laptop.
skifiend_vt
3 Posts
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September 22nd, 2011 08:00
To provide more information...we have many other Dell laptops running Win7 Pro and do not experience this issue. I just tested it w/ my E6510 Win7 Pro. It's only been w/ the new E6520's we've recently purchased. That's why I'm leaning towards a hardware problem as that's the only thing that's not common among our Dell Win7 Pro laptops.
speedstep
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September 22nd, 2011 09:00
This is a software issue not a Dell Hardware issue.
"currently no logon servers available to service the logon request" has to do with WINS.
In an environment that relies on Windows Internet Name Service (WINS) to resolve NetBIOS names, the error message "There are no logon servers available to service the logon request" appears if you are an administrator and you do one or more of the following:
* You attempt to remotely administer a trusted domain. For example, you use File Manager to assign share permissions to users from the trusted domain.
* You attempt to select the trusted domain in User Manager for Domains.
This ensures that Domain Controllers register their DOMAIN<1C> NetBIOS names with the WINS Server.
MORE INFORMATION
To remotely administer a trusted domain, several pass-through authentication steps must take place. If the WINS database does not have the proper domain registrations, the pass-through authentication fails.
For example, a trust is established between DOMAIN_A and DOMAIN_B. Server PDC_A is in DOMAIN_A and PDC_B is in DOMAIN_B. DOMAIN_A is the trusted (master) domain, and DOMAIN_B is the resource (trusting) domain. To establish this trust relationship, the following NetBIOS names must be resolved to IP addresses, either through WINS or broadcast:
With these three names being registered, and if your account has administrator priviledges, the trust can be established and the message "The trust relationship was established successfully" appears. When you reboot the computer, or the first time you attempt remote administration, another NetBIOS name is needed:
The Domain Controller (DC) in the trusting domain attempts to create a secure channel with any DC in the trusted domain by making a multicast logon request to the NetBIOS name DOMAIN_A<1C>. This logon request is part of a process that creates a Secure Channel between the two DCs. The logon ID in this logon request is the inter-domain trust account for the trusting domain, DOMAIN_B$. If there is no registration for DOMAIN_A<1C> in the WINS database the error message STATUS_NO_LOGON_SERVERS is returned to the call. The message "There are currently no logon servers available" is then returned to the user. The WINS database does not have the proper domain registrations for pass- through authentication. See the more information section below for more details.
This problem occurs most often in environments where the administrator has created a two-way trust between two previously independent domains. Most often, there are WINS servers in each domain and the WINS servers do not replicate their databases to each other.
For additional information about special NetBIOS name registrations in WINS, please see the following article(s) in the Microsoft Knowledge Base:
TITLE : List of Names Registered with WINS Service
EddieCrosby
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March 16th, 2014 01:00