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October 6th, 2013 20:00

E6540 LCD Panel POOR refresh rate and edge distortion? Thoughts?

I have attached a video that basically walks through the issue... I can't use screen recording software because that doesn't capture the issue. Let me repeat, SCREEN CAPTURE software does not record this issue. Nor do screenshots! Therefore, something is happening to the picture outside of the GPU/CPU. Furthermore, my external monitor on my port replicator DOES NOT result in the these symptoms. So the problem lies with the LCD panel.

Here is a description:

When any hard edge, horizontal or vertical, is moved in perpendicular to their planes (horizontal edge moved up and down, and vertical edge moved left and right), a bizarre pixel distortion is observed. 

Any ideas what I should do?

I am already running the latest drivers, bios, windows updates, etc. It isn't a software issue.

1 Message

December 26th, 2013 07:00

have you figured out a solution? I have the same problem...

13 Posts

December 31st, 2013 23:00

Sadly nope. I have not yet had the time to reach out to Dell to fix this problem. I am a student so during the school semester, my time is limited. I might wait until Summer and get the screen replaced. The problem is a defective panel. 

Dell? Can you please jump in here and comment.

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