Start a Conversation

Unsolved

This post is more than 5 years old

D

30974

January 20th, 2014 12:00

E7440 Docked Display Problem

We bought 4 E7440s to test before replacing E6410s. When the machine is docked, and a pre boot password is enabled, the external monitor will not display until the lid is opened on the machine. Without a pre boot password enabled, the monitor will display, but not until just before the logon screen in windows 8.1. I have tested with vga, dvi, and displayport-dvi cables plugged into multiple acer and dell monitors with the same results. I have flashed the newest Synaptics VMM2320 MST HUB Firmware version 2.15. One of the laptops showed the Dell post logo over DVI one time, but nothing since.

3 Posts

February 14th, 2014 07:00

In the BIOS, you'll need to disable Secure Boot and enable Legacy Option ROMs; we've had the same thing on our E7440 fleet.
No Events found!

Top