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E7440 Slow Performance
We have 2 identical Latitude E7440 units (8GB, SSD, etc) each assigned to VP's. One VP has no complaints, the other VP constantly complains about slow performance. His laptop passes all diagnostics tests, although it takes significantly longer for the thorough tests to complete when compared to the other unit. Both are running current BIOS A15 and were reset to defaults. Swapping RAM between the 2 units does not change the performance issue. The only clue we have discovered is RAM benchmark results when running MemTest86. On the problem laptop the results are:
On the other unit, the results are:
Any suggestions?
lddaly
2 Posts
1
June 23rd, 2015 16:00
Replacing the laptop motherboard corrected this issue. MemTest86 results now match the other unit and the Windows Performance Index increased from 3.1 to 5.2. Keep in mind that this unit passed all Dell pre-boot diagnostics and all SupportAssist diagnostics.