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Electric shocks due to AC adapter
I am having this problem for the past 1 week. Whenever I touch my laptop I get a small electric shock when my lptop is on charger. my laptop model is XPS L502x. I have tried changing the socket in my building but I am still facing this problem. I have checked and earthing is not a problem. Should I replace my charger or would it go away on it's own?
DELL-Roshan L
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March 22nd, 2012 05:00
Hi ratika89g,
Welcome to the Community,
I would suggest you to try an outlet in a different location.If its still the same,before replacing the charger try a different adaptor if you can find one.
If you find it was the charger which was causing this,than certainly you can replace it.
Thank You
Roshan
expatinasia
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March 22nd, 2012 06:00
Does the power adapter have a three-prong (i.e.: grounded) AC line cord? What is our input line voltage? Is there any method by which you can measure the AC voltage? If the voltage on the computer case is one-half of the line voltage, I'll explain further.
ratika89g
11 Posts
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March 25th, 2012 08:00
I tried. It is giving the same shock at ever location i tried. Where do i take my charger for replacement? It's still under warranty.
DELL-Roshan L
4 Operator
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4.4K Posts
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March 27th, 2012 02:00
Hi ratika89g,
Did you try it with a different charger?
Regarding getting the charger replaced, you can private message me your system service tag number and i will get back to you with more information about the replacement process.To send private message accept my friend request,click on my user name,click on start conversation.
Thank You
Roshan.