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5125

May 18th, 2009 14:00

Error messages

Where can you go to have the Dell Computer error messages explained?

 

Could I get an explanation of the following error code:

IRQL_NOT_LESS_OR_EQUAL

Stop: 0x0000000A(0xFFFFFFE8, ox00000002, 0x00000001, 0x80522985)

 

My computer (Inspiron 6000 with Windows XP) does not boot in any mode including the SAFE mode.

 

Is this a hardware or software problem?

9 Legend

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87.5K Posts

May 18th, 2009 14:00

The most common cause of this error is a failing or failed hard drive.  To confirm the failure, power on, press F12, load the Dell diagnostics and run the extended - NOT just the quick - hard drive test.

If the drive fails, you can use any 2.5" 9.5 mm EIDE (NOT SATA) notebook drive, 120G or smaller to replace the faulty drive.

If you do not have a copy of Windows, you will need one to do the reload after you replace the hard drive:

http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1

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