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Error when connecting to the AT&T network using 5540 HSPA mini-card
When I try to connect to my AT&T service using my Studio XPS laptop I receive the following error.
connection failed
The mobile broadband network connection operation (context activation) failed with error code 1
It previously had been working. Any suggestions to get it to work will be appreciated.
DELL-Terry B
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February 17th, 2011 16:00
John
You may need to reactivate the connection
How to Activate
The Dell control point connection manager will have info on your account if it is activated. Call Dell's toll-free activation service at 1-800-228-6303.
Here are the contact numbers for ATNT
To Activate:
Call 1-800-228-6303
For Additional Support:
Call 1-800-331-0500
Since the card has worked before you may well be activated, at this point if you have not already done so I would contact ATNT and verify your account status. I would also check the simm card and make sure that it is connected correctly. Let me know if you still have problems after checking.
TB