Express card quit working

I have the exact problem with my E1705. On July 20th I was online and out of the blue it just stopped. In the VZAccess Manager screen it showed that the device was not inserted. After calling Verizon they decided to send me a new V640 Express card and after receiving it I still have the same problem. Although it is obviously seated in the slot it is not being recognized. I have looked in the the slot to see if I can notice any damage but every thing appears to be okay. The second tech I spoke with at Verizon says it's a hardware issue because the reason it is not lighting up is because it is not receiving power. I've spent quite a few hours with the techs here at Dell and basically they just have me load different drivers and I guess cross my fingers and hope for the best, unfortuneately the problem has not yet been resolved but am still hopeful. M.

Just an overdue update to my last post. A dell Tech came out with both a new motherboard and network card adapter. while disassembling my notebook, he had noticed that the electrical connection between the adapter and the motherboard had actually seperated. He went ahead and replaced both pieces on the presumption that one of them had a flaw and that's what caused the connection not to hold. After reassembly the lights on the aircard came on and I had a great connection to the internet.

 

Well, about two months later the same problem occured.... no light on the card and VZAccess manager was waiting for the card to be inserted although it was obviously in and seated well....

 

So rather than even picking up the phone to call the support line. I ran down to the store, picked up some tiny screwdrivers, came back and took apart enough of my notebook to see that once again the electrical connection between the adapter and the motherboard had become seperated. I reseated the connector and after reassembly I once again had a working network card.

 

The conection between the two piece didn't really feel solid but so far it has managed to hold for a few months. But... I do have my tiny screwdrivers on standby!!!

Hiya Dwight, I had watched and helped the tech working on my laptop and kept good mental notes. So when it came time for me to do the procedure I probably had it apart and back together in about thirty minutes. As to how much you have to disassemble... I can tell you that you'll need to remove the top with the screen from the base ... and just be careful with those tiny wires. M.