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Fail memory tests
I have an Inspiron E1705 with 2GB of memory running windows 7 home premium. I've been getting bug checks and blue screens lately. I tried to run the hardware diagnostics (via F12 on restart), and all but one of them fail.
Is this a problem that replacing the DIMM's would solve? Or is it something worse?
I don't see that the F12 diagnostics record their output anywhere, and I don' t thing there's a way to save the screen. Any help would be appreciated. It's no longer in warranty (5 years old).
rufton
177 Posts
1
January 5th, 2012 17:00
Yes, looks like you are lucky.
Replace the DIMM that failed with same type DIMM.
ejn63
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87.5K Posts
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December 24th, 2011 08:00
Assuming you're seeing a memory failure, record the DIMM number that's failing. Then reseat (remove and reinstall) both modules. Test again. If the same module fails, move it to the other socket. If it fails there as well, that module is bad - replace it. If the other module fails in the same socket as the first did, it's the socket that's bad and you'll need a new system board.
BROnstott
14 Posts
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January 4th, 2012 15:00
I swapped the two DIMMs and reran the diagnostics. The error remained the same.
The first error reported is as follows:
Error Code 0123
Msg: Error code 2000-0123
Msg: Memory integrity test failed
Address: 0_5B85C2XC0h, Actual=20000000h, expected=00000000h, Location=DIMM_B
If I let it continue, most other tests fail as well. This one is consistently the first error, and this is always the error message.
So this means a new system board? Given that this laptop is 5 years old, I guess it's time for a new one. :-(.
rufton
177 Posts
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January 4th, 2012 22:00
I would run 4 tests.
Dimm 1 in channel 1 w/ channel 2 empty.
DIMM 1 in channel 2 w/ channel 1 empty.
Repeat above using second DIMM.
rufton
177 Posts
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January 4th, 2012 22:00
Can you pass diagnostic test w/ a single DIMM installed in either channel?
What is max size single DIMM module available for your computer?
BROnstott
14 Posts
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January 5th, 2012 16:00
This laptop has two 1GB DIMM's installed, which is the max.
I did the suggested tests.
With DIMM 1 in channel 1 and 2, all tests were passed.
With DIMM 2 in channel 1 and 2, the tests failed.
So what does this show? I can't run with only 1GB of memory. Do I need to replace the one that fails? Why do the memory diagnostics give the same error regardless of which slot it is in (when there are two installed)?
BROnstott
14 Posts
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January 6th, 2012 06:00
Thanks