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May 24th, 2017 19:00
Fan Error Code M1001
Hi. I have a E4310 laptop that has recently been giving me an boot error of M1001 saying there is a fan malfunction. Looking in the BIOS I see several instances in the thermal section saying that Fan 1 has stopped. When I get the error code on boot, I am able to hit F1 to continue the boot. The CPU fan seems to be working ok (eg I hear it running and hot air is coming out of the vent). The BIOS is current.
I presume the CPU fan is about to give it up and will need to be replaced but am leaving this post just in case I'm missing something else.
Thanks!
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DELL-Rishi
4 Operator
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2K Posts
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May 24th, 2017 23:00
Hi JSH2410,
Download the service manual here - http://dell.to/2qZ05Jr - open the chassis and clean the air vents and fan assembly with a small vacuum cleaner or a can of compressed air. Reapply the thermal grease for the heatsink.
If the overheating persists, then replace the fan assembly.
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
You could also order the parts online here - http://bit.ly/2qmvP7j
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.