Fan never shuts off

Hi PatCoburn,

Follow below mentioned steps to isolate the issue:

Releasing the flea power of the computer.

• Disconnect all the external peripherals from the computer along with the power cable, monitor, keyboard and mouse.
• Press and hold the power button for 10 to 15 seconds.
• Connect only the power cable, monitor, keyboard and mouse and try to turn on the computer.
• Check the functionality of the computer.
• If it works fine, shut down the computer and turn it on by pressing the power button and try the process a couple of times.

Below steps would help you clean boot:

Click Start, type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Configure Selective Startup options

1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.
2. Click to clear the Load Startup Items check box.
3. Note The Use Original Boot.ini check box is unavailable.
4. Click the Services tab.
5. Click to select the Hide All Microsoft Services check box.
6. Click Disable All, and then click OK.
7. When you are prompted, click Restart.

Also, check the status of fan in safe mode with networking. Restart the computer and tap F8 on Dell logo and select safe mode with networking.

Awaiting your response!