TarynG_ZA,

Did you try uninstalling DigitalPersona in programs and features, then restart your computer?

Tyr installing DidgitalPersona using the disk. If no disk was provided, then go to Drivers & Downloads enter your service tag number. Then look under security. It may say something like...

Authentec AES2810 (Fingerprint Reader W7 64-bit) This is the DigitalPersona Fingerprint software.

Rick

I have a Dell Vostro 3700, with Windows 7. All of  a sudden the "Fingerprint Reader Is Not Detected" I have reinstalled the driver (Downloaded from Dell.com), reinstalled the Digital Persona Software, and still NOTHING! Please help! :emotion-18:

I have exactly the same problem with Dell Vostro and Win 7.  It used to work, now it doesn't.  So it must be a Win 7 update that rendered it useless.  If you find a solution, let me know.

mgrantaz

mgrantaz,

Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team

Exists an add-on called "Fingerfox (SE)", the latest version and 'the 2.20.2. This Add-on in conjunction with "DigitalPersona Personal" solves the problem. In firefox you must disable "DigitalPersona Extension" (I had version 5.0.0.3790 that worked with Firefox 3.6 but not with 4). Install "Fingerfox (SE)". When you go on a site where and 'have a login, click on the icon at the bottom right, it will open' the pop-up "Fingerfox (SE)". At this point, DO NOT FILL THE CREDENTIALS IN POPUP, but rubbing your finger to your fingerprint, it will open 'utility DigitalPersona Personal. Enter the credentials in Personal and DigitalPersona will 'to deal with this transfer credential to "Fingerfox (SE)".

Rick

AuthenTec and UPEK Announce Merger - MarketWatch.com

Welcome To UPEK - Support - Downloads

Download common Windows drivers for UPEK fingerprint sensors (for TouchChip/TouchStrip fingerprint coprocessor/sensor/reader)

There are two driver packages, a common package and a package for users of the Windows Biometric Framework (WBF). For a description of the differences please read this.

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Please wait, looking for latest drivers...

The common package below contains drivers for WindowsXP, Vista, W7 including installation of drivers and merge modules for older systems and for Windows 7 (common mode). The Windows Biometric Framework (WBF) driver is available in a separate package. Attention: This driver is to be used with Protector Suite QL (5.2-5.8) or with common version of Protector Suite 2009!
Release date:	6/7/2010
Revision:	2.19C
Filename:	2.19C_package.zip
File size:	4882997 bytes
Platform(s):	Windows XP, Windows Vista 64bit, Windows server 2003, Windows Server 2003 64bit, Windows XP 64bit, Windows Vista, Windows Server 2008, Windows Server 2008 64bit, Windows 7, Windows Server 2008 R2 64-bit

 DOWNLOAD

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Description for package of UPEK Windows drivers
Release date:	8/21/2009
Revision:	1.1
Filename:	Readme_drivers.pdf
File size:	815781 bytes
Platform(s):	General

 DOWNLOAD

It just started working again, about 3 or 4 days ago. No idea, didn't change anything. Just started working.... very odd.

I had the same issue.. But I've cracked it.. Hurray!!

When you install the digitalPersona software an x86 setup will be installed if you click the 'setup.exe' in the autorun menu.

even though you're on an x64 platform. So choose the 'Open folders to view files' as below during autorun go to the 'x64' folder

and then run the 'setup.exe'.  Done !  :emotion-11:

i have integrated biometric fingerprint scanner or LES fp scanner,i am not able to find his driver for 32 bit operating system.

plz help me.

name-ib korea

modal-TBN220-AN

I Had same problem 'reader not detected' till 5 min ago 

Win 8 64 BIT 

I went to the link above http://www.dell.com/support/drivers/us/en/04/DriversHome/ShowProductSelector 
It offered some BIOS update I installed restarted and Updated BIOS.

I logged in to PC again using my finger. JOY :-)

my fingerprint scanner (digital persona) doesn't display the fingerprint captured. please what do I do?