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December 4th, 2007 01:00

Fingerprint Reader Suite 5.6

Unable to use my XPS Notebook Fingerprint Reader Suite 5.6. When I researched the problem the system says that I need the Fingerprint Reader Suite 5.6 Disk? I do not have this disk. Can I download this driver?

2.4K Posts

December 4th, 2007 07:00

Hi

what XPS model is it?






From Chris

My computer
Dell Dimension 1100
Microsoft Windows XP Home SP 2
512 MB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
HDD WDC WD800BB-75JCO 80GB C:
HDD Samsung SV2042H 20GB F:
TSSTcorp CDRWDVD TS-H492C D:
LITE-ON DVDRW LDW-851S E:
Linksys wireless-G WUSB54GS With SpeedBooster
Mozilla Firefox 2.0.0.11

My Security Software
VCOM SystemSuite 7 Professional
Windows Defender

37 Posts

December 4th, 2007 16:00

Model M1330

2.4K Posts

December 4th, 2007 17:00

Hi Marine167

From Chris

My computer
Dell Dimension 1100
Microsoft Windows XP Home SP 2
512 MB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
HDD WDC WD800BB-75JCO 80GB C:
HDD Samsung SV2042H 20GB F:
TSSTcorp CDRWDVD TS-H492C D:
LITE-ON DVDRW LDW-851S E:
Linksys wireless-G WUSB54GS With SpeedBooster
Mozilla Firefox 2.0.0.11

My Security Software
VCOM SystemSuite 7 Professional
Windows Defender

37 Posts

December 4th, 2007 19:00

I have already tried this solution and I get Error 40?

2.4K Posts

December 4th, 2007 20:00

Hi
 the best thing now is to contact dell technical support about it.
 
http://support.dell.com/support/topics/global.aspx/support/dellcare/contact_us_options?c=us&l=en&s=gen&~tab=1


From Chris

My computer
Dell Dimension 1100
Microsoft Windows XP Home SP 2
512 MB of Ram
Nvidia Geforce FX 5200 256MB
Intel Celeron CPU 2.53GHz
HDD WDC WD800BB-75JCO 80GB C:
HDD Samsung SV2042H 20GB F:
TSSTcorp CDRWDVD TS-H492C D:
LITE-ON DVDRW LDW-851S E:
Linksys wireless-G WUSB54GS With SpeedBooster
Mozilla Firefox 2.0.0.11

My Security Software
VCOM SystemSuite 7 Professional
Windows Defender

37 Posts

December 4th, 2007 20:00

Hi Chris
I contacted Dell Technical Support and it was found that I have a non-working Fingerprint Reader and they are going to replace it.
Thank you for all your help.
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