Graphical bugs on Inspiron 5548

Hi Theblackdove

Thanks for writing to us. 

Have you updated the BIOS and video drivers? 

Did the issue start post upgrading to windows 10 or was it shipped with windows 10?

When did the symptoms start? Was there any hardware or software changes done recently?

Do provide us your system tag#, email address and name via private message.

If the issue start post updating to windows 10, rollback to previous version and observe for the same. 

Regards

I have the same problem with my laptop. Coul you help us?

Thank you

Hi we are awaiting your response. 

Hi,

I do remember this bieng an ussue in windows 8, and the issue stopped when i upgraded to windows 10, but now has returned after i reinstalled the OS, because i was experiencing slow boot times. I will send you the System tag when get a chance, as i am not by the laptop right now.

Hi ..... I am experiencing issues with my graphics card.  I often get a pop up that tell me the graphics card stopped working but has now recovered.  My computer is maybe 6 weeks old and came with Windows 10.

I have run diagnostics and tests and it tells me everything functions properly.  However, for a new computer with 12 gigs of RAM and an intel I7 processor, I am a bit surprised that I am getting pop ups about my graphics card.  I do no gaming.  I do occasionally have as many as 10 windows open at once, which is why I specifically bought this computer as thinking it should be powerful enough to handle this.  I have seen this with multiple windows open and when I am watching youtube.  At one point, it gave me this pop up alert approximately 6 times in about 1 minute. 

Is there something I need to do to correct this situation? 

Hello Nice to hear from you. As you mentioned that you have reinstalled OS, so is the machine on windows 8 OR 10? If the system has Nvidia GPU, disable the card in device manager and run the machine only on generic driver and observe for any changes. Will wait for the tag#. 

Hi, awaiting your response. 

Hi,

I reinstalled windows 10, not windows 8, and this is the first time i have had the problem on windows 10. i sent you the service tag.