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Hard Drive is locked
My laptop is stuck in an automatic repair loop. I have an Inspiron 17R laptop and I cannot get it out of the loop. I was trying to download a game on steam one day when my computer kept crashing. Eventually it "crashed so hard" that it was thrown into an automatic repair loop. Right now I am trying to refresh my computer. When I first tried to do it, the computer said that there were not any administrator accounts available. After that, I used my mom's computer to make a recovery drive and then I again tried to refresh it and my computer said that the hard drive is locked. I have also tried to run windows in safe mode but that did not work. I am running Windows 8.1 btw.
ejn63
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February 18th, 2015 12:00
Time to run an extended diagnostic on the drive - F12 at powerup. It sounds like the drive may either be failing or have failed.