Help Dell insprion 5559 flashes orange and white, no screen power on

My dell 5559 inpsirion screen wont start, the battery has been changed between old offical one and new greencell on,won't work :(

New power jack has been installed wont work :(

new adapter has been bought won't work :( (both official)

the machines defintity switches on as the cd rom drive works when i push it, thats with a connected power cable and without one.

the screen just wont switch on

all updates have been made from beginning of july 2017

any suggestions ??

thanks in advanced

Responses(9)

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LSUFAN51

4 Operator

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6.4K Posts

2

July 24th, 2017 03:00

Two amber, four white blinking lights usually means memory / ram failure. Please read the service manual I've posted above for reseating memory to see if that will make a difference.

Need further assistance? Use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.

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LSUFAN51

4 Operator

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6.4K Posts

0

July 23rd, 2017 13:00

:emotion-2:

You press the "Power On" button for about 20 seconds to release Static Flea Power before replacing AC adapter and installing new battery ? If yes, please check and see if you're able to get into the BIOS (F2 key) or Diagnostic (F12) by following steps below:

1. Power off system. Remove all peripherals and AC adapter from system.

2. Replace AC adapter ,and then power on system. Quickly start tapping the F12 key (or F2 key)

L

LSUFAN51

4 Operator

•

6.4K Posts

1

July 23rd, 2017 14:00

You could try removing and reseating some of the components to see if it will make a difference, such as memory module, hard drive, or motherboard battery (Coin-cell battery). Please read service manual thoroughly before attempting to removing any components.

Support for Inspiron 5559 | Manuals & documents | Dell US