Hi Yvonne,

You would have to install the Intel Mobile Chipset and Intel Management Engine Interface for PCI Simple Communication Controller. 

Please find the links for these drivers below:

Intel Mobile Chipset - http://dell.to/1N3HXnb

Intel Management Engine Interface - http://dell.to/1YQwfzW

Thanks so much Prajwah  it worked.  Now we are just waiting again on Comcast to correct the wireless internet. 

Yvonne