Start a Conversation

Unsolved

This post is more than 5 years old

10119

January 14th, 2015 11:00

Iastor.sys BSOD - will not boot to OS

Hello community,

I have an inspiron 15r, about a year old that returns a BSOD upon boot. 

The problem is with Iastor.sys - which I understand is Matrix Storage Manager. 

My problem is none of the regular boot options work. No safe mode, no last good config. 

Anyone have any ideas on how to fix this?

Would it be possible to just download a new iastor.sys and replace the existing file with a new one via repair console?

4 Operator

 • 

11.1K Posts

January 14th, 2015 13:00

Sounds like a failed/failing hard drive.

Run Hardware Diagnostics at boot up. F12

2 Posts

January 16th, 2015 10:00

I dont think its a failing hard drive.

I removed the drive and placed it in a HDD dock i have and it spins fine, no errors or anything. I tried to make a copy of the user's files an I wasn't able to due to permissions issues.

I'm wondering if i can place a fresh iaStor.sys on the drive and plug it back in. Seems like it should work. 

No Events found!

Top