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MrAndre96
1 Copper

Inspirion 7577 mouse stutter problem

Hello,

I have recently bought the inspirion 7577 with the 1060 gtx and 256 gb ssd. But it seems that my mouse stutters when I sometimes right click on the desktop or sometimes when I open a program. Is there a fix for this problem?

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5 Replies
Moderator
Moderator

RE: Inspirion 7577 mouse stutter problem

MRANDRE96,

Click the link below for resolving touchpad issues with your laptop.


Touchpad Usage and Troubleshooting Guide

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MrAndre96
1 Copper

RE: Inspirion 7577 mouse stutter problem

I a using a mouse (so not the touchpad) which works fine on my other dell laptop

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pcipriano
1 Copper

RE: Inspirion 7577 mouse stutter problem

I have the exact same issue, mouse stutters a lot when doing some operations. For me simply clicking on the desktop will make the mouse stop moving for 1 second. It's probably an driver issue but I'm not sure which one.

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MrAndre96
1 Copper

RE: Inspirion 7577 mouse stutter problem

When I disable the nvidia graphics card in the device manager the mouse functions normally. Is there a workaround setting currently to solve this?

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brandon257
1 Nickel

RE: Inspirion 7577 mouse stutter problem

The issue is caused by a bug with Nvidia Optimus technology which causes certain actions to trigger rapid switching between the integrated and dedicated gpu. It impacts a wide range of laptops but remains unfixed. You can see the issue demonstrated here: www.youtube.com/watch.

The workaround is to always keep the dedicated gpu active (which basically defeats the purpose of Optimus technology). This app was made to implement that workaround until the real issue is actually fixed: github.com/.../TrayPwrD3.

The good news is that Intel is apparently looking into the problem and with any luck there may be a real fix soon. You can follow the Intel community thread where Bryce@Intel responded that they have started to debug the issue: communities.intel.com/.../119093.

The issue is also being tracked on a Microsoft thread: answers.microsoft.com/.../93e7004a-62b1-4211-8e37-4c136608865e.

Spread the news so we can get a fix!