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July 14th, 2016 22:00

Inspiron 13 2 in 1 display issues

I have an inspiron 13 2 in 1. I turned it on after not using it for a couple of days. When it boots up the display looks like it has a crack in it and on the right side of the screen it is displaying vertical color bars. It wasn't dropped and nothing was placed on it. When you shut the system off there are no cracks at all. The appearance of cracks are only there after the system boots. Any ideas what is going on?

9 Legend

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87.5K Posts

July 15th, 2016 04:00

First thing to do is attach an external monitor.  If it shows a good image, the display panel or assembly needs to be replaced.  We'll need to know the full model number (i.e., Inspiron 7342, etc.) to recommend a replacement part.

If it shows the same fault externally, the mainboard will need to be replaced.

98 Posts

July 18th, 2016 10:00

I looks like it is the display panel. It is an Inspiron 13 7359

9 Legend

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87.5K Posts

July 18th, 2016 11:00

If it's a touchscreen, you'll need this part;

www.amazon.com/.../B01APPYT4C

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