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Thomasp87

2 Posts

20991

November 16th, 2015 13:00

Inspiron 15 7537 Windows 10 upgrade failed and won't boot

Hello

I upgraded my laptop to Windows 10 but after restart it won't reboot and all attempt to restart the upgrade fail.

Does anyone have an idea what to do?

Thanks

Thomasp87

2 Posts

November 23rd, 2015 12:00

Hi Ravi, Philip

Thanks for your advices. After several days of attempts, I managed to connect to Dell.com and download the BIOS update and it seems to work fine so far.

Thanks

Pierre

DELL-Ravi Ch

9 Technologist

 • 

7.1K Posts

November 16th, 2015 21:00

Hi Thomasp87,

I’d suggest that you follow the steps mentioned below and check for issue resolution.

  1. Switch off the computer.
  2. Disconnect the AC adapter from the system.
  3. Remove the battery from the computer.
  4. Press and hold down the power button for 15 seconds.
  5. Then connect back all the peripherals and check for issue resolution.

Also, I would suggest you reseat a few components, like memory and hard drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

http://dell.to/18r60nI

Please let me know if this helps.

Philip_Yip

11 Legend

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16.1K Posts

 • 

65.9K Points

November 17th, 2015 12:00

Revert to Windows 8.1 and ensure your UEFI BIOS is up to date before proceeding with the Windows 10 TH2 Clean Install.

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