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clermont93
Copper

Inspiron 15 Gaming 7567, Headset mic not working

Hi,

I recently purchased a inspiron 15 (7567). It has the combo 3.5 jack. My headset is a Hyper x Cloud which also is a 3.5 jack. I am getting the popup when I plug in the mic but I can't find any traces of the microphone and can't get it to work at all. Any help would be appreciated.

Alex

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Saltgrass
Ruthenium

RE: Inspiron 15 Gaming 7567, Headset mic not working

If it has the 3.5 jack and you aren't using an adapter, make sure it is plugged in so you see none of the barrel.  It may take some extra pressure.

If you have it plugged in, pull up the Playback devices window from the speaker icon and let us know if it shows "Speakers/Headphones" or just "Speakers".

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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