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August 10th, 2009 20:00

Inspiron 1501 Moden stopped working

My modem stopped working - acts just like the phone cord is not connected.  But, it is connected and has a dial tone.  I replaced the modem but still have the same problem.   I even reformatted the hard drive and reinstalled Windows XP, still have same problem.   I ran Dell's Modem Helper and received the following message/error:

"Dial tone test failed."

"There is a dial tone coming into the modem but the modem can not hear it."

"Result code:  70 - there is no dial tone at the modem."

Any suggestions of what to try next?

 

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