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December 10th, 2016 17:00

Inspiron 15R 5520 Bios update failed

Hello there I was working on a laptop for a friend, figured out it's cmos problem by replacing the cmos battery, installed a fresh Windows 7 install then decided to update the bios, this was a bad idea. I used ...

Dell Inspiron 5520 System BIOS

 5520A14.exe

From the Download/ Drivers page However as the update was running it got to the point where it shuts down the computer.

When the computer started to boot again I heard a click and it powered off, I left it alone, but it was simply powered off for a good half hour or so.

Now when I try to turn it on it will power up the Led buttons then after 3-4 seconds there is a click and everything powers down. 

The computer will not post. Is there a way to restore the Bios, or am I sol?

2K Posts

December 11th, 2016 15:00

Hi SILENT ONE,

It seems that the motherboard might failed.

Try a BIOS recovery - create a bootable USB using Rufus - http://bit.ly/1mmhOE1 - and ensure the system is powered off. Press and hold the end key + power button to power on the system - if it comes on it will go to BIOS recovery and you could force the BIOS update - http://dell.to/2hnhjs4

Also, try this method listed here - http://dell.to/2eMNErl - although your system model is not listed, try the step as suggested.

If nothing works, then the motherboard needs to be replaced.

You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

You could also order the parts here - http://bit.ly/2gpQbri

My personal suggestion is that you invest your money / rather your Friend invest his / her money on a new machine than to repair this system. However, that is your discretion.

Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.

Let us know if you have any other queries.

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