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August 31st, 2015 14:00

Inspiron 17 N7010 Windows 7 re-install

I have an inspiron that came with windows 7 and was upgraded to windows 10 by Microsoft.  Things didn't  work well from the start so I looked on the Dell support site and saw that my laptop would not / was not capabile to run windows 10. I then ran the restore to windows 7 function in windows 10. It said it completed, but will not boot, just goes in a loop. I contaacted Microsoft who said I needed to contact Dell since the software was installed by them. I contacted Dell and they said since my warranty is up, they will help me for a mere $129 an hour! I tried to download the re-install disks from Dell, but can't since my warranty has expired. Is there anyone that can help? Either in this forum or who works for Dell?

7 Technologist

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7.1K Posts

September 1st, 2015 00:00

Hi tidwood,

Please private message us the system service tag and the region you are located so that I can check the system configuration and assist you further. To send a private message, click on my name and send private message.

3 Posts

September 2nd, 2015 12:00

Did you get the private message with the information you requested?

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