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August 24th, 2015 11:00

Inspiron 1750 Freezes

I have a Dell Inspiron 1750 running Windows 7 Home Premium. It freezes for about 35 seconds whenever I open certain web pages or emails. Any Home Depot email causes it to freeze. Other pages cause it to freeze also. This happens with IE and Firefox. The clock even stops during the freeze. If I wait, things run normal, until I open another Home Depot email, for example.

7 Technologist

 • 

7.1K Posts

August 24th, 2015 21:00

Hi,

Most likely cause would be a virus infection. Please check for the virus removal tools to remove virus from your computer.

Also, I would suggest that you run the diagnostics on the computer after the above steps by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Please let me know the findings.

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