Inspiron 17R SE 7720 Fan speed problem.

Hi dobrakmato,

Follow below steps to isolate the issue:

I recommend BIOS update on the computer.

I have provided a link below for   BIOS update:

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-17r-se-7720?driverId=76N71&osCode=W764&fileId=3080131888

Clean Air vents:

1. Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through.
2. Use a compressed air can to blow the dust out of the vents. Be sure to hold the can at an upright (near 90 degree angle) and hold it 15-20 centimeters (6-8 inches) away from the target.
3. Turn off the System
4. Remove all power sources: Unplug the AC Adapter and Remove the Battery, or Unplug the Desktop Power Cord.

Hardware Diagnostics Check:

Run diagnostics on the computer. (Hold down the FN + Power button simultaneously).

Let me know the status.

Awaiting your response!

All test passed.

Just done BIOS update. When the flashing process starts, the fan was running on 100%. I am sure the fan is clean. Going to run the Diagnostics Tool now.

Hi dobrakmato,

Kindly let me know if the issue is fixed on the computer?

If the issue still persists and if the system is under warranty, kindly private message me the service tag of the computer.

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In case of expired warranty scenario, we would not be able to extend warranty entitled services.

If the warranty on the computer has expired, below link would help you in contacting expired warranty services (this is for US based customers):

http://dell.to/4LOBWi

Awaiting your response!

Hello,

I have quite a similar problem with my Dell Inspiron 17r SE bought  in August (2012). Running intensive programs (read games) the laptop shutdowns. Although I think it is a temperature problem (CPU temperature goes to ±90°C) I'm not sure. (I can briefly see the shutdown blueish screen though). I play alot and it's different every day; sometimes it's twice a day sometimes not at all.

No critical errors are visible in the logs. I've updated the BIOS & Graphics drivers and cleaned the vents.

Any suggestions; it is still under warranty and cannot live with this problem. (I buy approximatly 2 dells a year and this is my first big problem I've encountered.)

Not without greetings,

Dimitri Roose

Is there a customizable fan profile? I have had the heat issue since new, i changed to a 512gb ssd which reduced slighlty the overall temp, and i also reseated the heatsink and fan and applied a better thermal compound. But really what i'd like is to be able to chose the fan speed. i dont mind the fan noise as long as its cool when i game