Laptops General - Locked Topics
Dell Laptops all models Read-only Support Forum
Posts
Unsolved
This post is more than 5 years old
8 Posts
0
8404
July 25th, 2013 22:00
Inspiron 3520
Black screen only when powered on, cannot reboot ???help
Responses(1)
8
0
1
43
0
1
28
0
5
37
0
3
73
0
3
No Events found!
DELL-Sujatha K
Community Manager
Community Manager
•
3.3K Posts
0
July 25th, 2013 22:00
Hi sweetpeaphoto,
I suggest that you shut the system down, remove the battery and disconnect the ac adapter, press and hold the power button for 20 to 30 seconds. Now connect only the ac adapter and wait for 30 seconds and turn on the system. This will drain any residual charge in the capacitors.
Let me know the LED status on the power button, Caps Lock, Num Lock and Scroll lock keys. In case there is any indication of the system powering on and no display on the screen, you may connect an external monitor to check if there is any display on it. Reply with the status to assist you further.