2 Bronze

Inspiron 3558, Hinges broken within 7 month, Dell India says not covered?


Today I face the issue with poor quality hinges which got broken. <soliciting>

Service Tag:<Service tag removed>

Express Service Code: <Express service code removed>

After 6 -7 month of use your hinges gone. Dell India support say, this does not cover on warranty.here was no drop, spill or accidental damage done to the laptop. Dell India support  say it is due to usage. Please note laptop is meant to be use and not to keep on showcase. If your hinges broken with in 6 month, do you think next time the same user will ever look for a Dell laptop. Either improve your quality in India or replaced your poor quality spare. Or else simple go away from India.Our PM Mr Modi will not tolerate such poor quality service to Indian. I am going to take this matter to highest level. Please inform your India service to replace my hinges asap.