Inspiron 5323

Please follow the below steps for resolving the issue with system stuck at Dell logo.

1. Turn on or restart the computer.
2. Immediately at the Dell logo screen, starting tapping the key once a second until the BIOS screen pops up.
3. Using the right arrow key move to ‘Advanced’ tab.
4. Using the down arrow key move down to ‘SATA Mode’ and press ‘Enter’ button.
5. Change the SATA operation in BIOS from Intel Smart Response to AHCI.
6. Save changes in BIOS.
7. Reboot the system.
8. Go back into Bios (F2) and change SATA operation from AHCI to Intel Smart Response.
9. Save the changes.
10. Restart the system.
11. Now system should boot into the normal mode.
12. Please restart the system multiple times to check for issue resolution.

Please let me know if this helps.

Not working, any other suggestions

Hi eliej98,

Please run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.

http://dell.to/164l6g4

Also, I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

http://dell.to/18r60nI

Please let me know if this helps.