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November 14th, 2011 18:00

Inspiron 9400 screen went green

It works with many pink dots under safe mode, but need solution to normal mode.

Don´t know if it is a software or hardware issue.

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87.5K Posts

November 15th, 2011 04:00

It is most likely a faulty video card - F12 at powerup.  Run the Dell diagnostics, which will test the card.

10 Posts

November 15th, 2011 14:00

Thanks for your support... I ran the diagnostics:

Report Error Code: 0321

Msg Error: 2000-0321

Msg: Unable to detect LCD.

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What is next?, please.

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