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October 5th, 2013 01:00

Inspiron N5110 wont start

My N5110 dell wont start when i press the power button! Although i can hear the fun rotate and hard disk active. Have tried to recover window and reboot but it still wont start. What could be the problem and how can i solve the problem?

1.5K Posts

October 5th, 2013 05:00

Hi AreNds,

I would suggest you to drain the residual power from the laptop:

  • Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer
  • Then remove the adapter
  • Remove the battery
  • Press and hold the power button for 10 seconds
  • Reconnect the battery and the adapter

You may also, check for the hardware functionality by running hardware diagnostics on the system:

  • Power on and press F12 to enter the Boot Menu
  • When the boot device list appears, highlight Diagnostics and press Enter
  • The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
  • In case any hardware component is bad, you will get a corresponding error.

You may also try running diagnostics by either pressing + Power button while system is off or by removing the battery and the ac adapter, press the power button and plug in the ac adapter. For hardware diagnostics, refer to the link below: http://dell.to/17DCL0R.

Keep me posted with the results. I will be glad to assist further.

4 Posts

October 6th, 2013 02:00

Have some a diagnostic test on ePSA pre-boot system assessment. All the other things are working wel except for the error on hard disk which failed. Gives me error code 2000-0142 validation 7302. Msg: hard drive selftest unsuccessful. Status 5 another one says incorrect status=3E.

What does all this mean? What should i do next?

Thanks for your willingness to help out

9 Legend

 • 

87.5K Posts

October 6th, 2013 04:00

Your hard drive has failed - you'll need a new, 2.5" SATA notebook drive, 7 or 9.5 mm in height.

1.5K Posts

October 8th, 2013 06:00

Hi AreNds,

As suggested by ejn63 the hard drive has gone bad and needs replacement.

If the system is covered under warranty, you may provide me the Service Tag and the name as it appears on the account via private message (click my username and then click Start a Private Message) so I may access your records and we will take it further from there.

If the system is not covered under warranty and you are residing in the US, you may contact dell spares to check for the price. Please refer to the link: http://dell.to/11GOIPD. For Owner’s Manual, please refer to the link: http://bit.ly/11R8yLX.

Hope this helps. Please feel free to reply for any further assistance.   

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