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April 1st, 2017 06:00

Inspiron error code 0142 (01APR2017)

laptop fault condition. it began a seq. of ear pierce sounds. followed on screen repair option (may take an hour +). no chg. rebooted F12, diag error 0142, validation code 88380

any ideas?  I think the 0142 is the hard drive but I don't know what the validation code means.

purchased 29NOV2016,,,  beyond the 90 day warranty, mail in support  : ( 

9 Legend

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87.5K Posts

April 1st, 2017 13:00

On the vast majority of models, the hard drive is user-replaceable.  You should have a minimum 1-year warranty.  Contact Dell with the exact error code and validation number and they'll likely send you a replacement drive -- or, if if the model has a non-user replaceable drive, they'll arrange for the depot repair.

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