Highlighted
docqualizer
1 Nickel

Intel Management Engine Interface Driver keeps asking to update

I own an Inspiron 5558 laptop.  For the past few months, this Intel Management Engine Interface Driver keeps asking to update the software.  I have tried both a complete removal followed by a reinstall and just a repair.  After both sequences I restarted the laptop.  It is still asking to update the software.

I am out of warranty on my laptop but would still appreciate any/all suggestions to resolve this.

Thank you!

Lou

Tags (1)
2 Replies

RE: Intel Management Engine Interface Driver keeps asking to update

I'm having the exact same issue.  My  wife got a new XPS so I dusted off her old 5558 and put an SSD in it, reformatted and seemed to get everything updated.  I had dell update installed and I think that's what was causing the once a day notification updates.  I also have supportassist installed.  With support assist when you launch it (it doesn't start on startup) it will notify you but I don't think we have the need to open that every day.  Maybe once a month or so?

Which Dell update programs do you have installed?

I know there's Dell Command but that looks similar to supportassist.

0 Kudos
Community Manager
Community Manager

RE: Intel Management Engine Interface Driver keeps asking to update

Hi docqualizer,

Thanks for posting.

Here is some information that was helpful for other users: http://dell.to/2ydVVAu


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos