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Is my new laptop battery genuine / original?to the
I have recently purchased new laptop battery for my Dell Inspiron 15R (N5010). I tried to find the battery on dell official website but couldn't find it. So I ordered one from Amazon India website. It had mentioned that the product was from Dell. I received it today. It is behaving usually. It charged till 96% and then suddenly showed fully charged battery! As soon as I unplugged, it again dropped to 96% and then kept discharging at uneven rate as time passed. I just want to make sure that its a genuine Dell part.
Anonymous
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September 30th, 2016 04:00
Hi,
Thank you for writing to us!
We would be able to check that for you if you can private message the details .
Service Tag:
PPID of the Battery :
Thanks
Robin
pd2091
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September 30th, 2016 08:00
Hi. Thanks for writing back. I have attached photo of the sticker on new battery. Can you please tell where to locate ppid and service tag on it?
Anonymous
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October 3rd, 2016 12:00
Hi,
We have not gotten any details.
Thanks
Robin
Anonymous
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October 6th, 2016 10:00
Hi pd2091,
We are waiting to hear from you.Kindly let us know if the issue is resolved.
Thanks
Robin
Anonymous
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October 6th, 2016 10:00
Hi pd2091,
We are waiting to hear from you.Kindly let us know if the issue has been resolved.
Thanks
Robin