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Unsolved
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DELL-Rishi
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February 18th, 2017 14:00
Hi SG7,
The part# JKVC5 does not reflect in our database.
However, as per http://bit.ly/2kA5cxR - the battery shows compatible with Inspiron 1564.
Please be advised that this is not officially tested by Dell.
Now, whether you have purchased a new battery or a refurbished battery, depends on the website and the amount you paid for it.
Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.
Let us know if you have any other queries.