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Keyboard Keys
I have an Inspiron N7010. The g,h,', 1.0 & escape keys no longer work.
- I plugged in a external keyboard and it works.
- I have tried removing the battery and holding the power button for a few seconds.
- I tried cleaning and resetting the ribbon cable.
- I tried cleaning the keyboard with air.
- I tried uninstalling the keyboard from the device manager.
- I tried disabling the Bluetooth.
Nothing has worked so far. Any suggestions? Should I order a new keyboard?
DELL-Sujatha K
Community Manager
Community Manager
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January 12th, 2014 15:00
Hi moporho,
Appreciate your technical skills and the steps performed to resolve the issue. I suspect the keyboard is faulty. Send me a private message if the system is under warranty. Click on the link below to check the system warranty.
http://dell.to/15xK2TQ
If the system is Out of warranty, let me know the region you belong to, to provide the contact information to get the keyboard replaced.