Thank you for the picture. This clearly indicates that the screen is damaged. You may consider replacing it. Please click on the link below to check the warranty of the system. In case the system is under warranty along with Complete care, send me a private message with the system service tag to assist you further. Please click on my name and click Start Conversation to send me a private message.
DELL-Sujatha K
Community Manager
Community Manager
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3.3K Posts
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August 5th, 2013 02:00
Hi haleem.malik2,
Thank you for the picture. This clearly indicates that the screen is damaged. You may consider replacing it. Please click on the link below to check the warranty of the system. In case the system is under warranty along with Complete care, send me a private message with the system service tag to assist you further. Please click on my name and click Start Conversation to send me a private message.
http://dell.to/12Bz4Il
In case the system is out of warranty, let me know the region you belong to, to provide the contact information to get the system serviced.