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August 4th, 2016 14:00

Laptop screen lines

Hi,

I am using Dell xp laptop, my laptop has some horizontal white lines in the bottom. I am not sure what is the issue. Sometimes it flickers. Can you please help with this.

August 5th, 2016 20:00

Hi SUJITH.REDDY.KOMMA

Thanks for writing to us. 

When did the issue start? 

Do the symptoms appear on an external monitor? 

Do the lines vanish if you swing the screen back and forth? 

Looks to be a loose lcd connector though. 

Please run LCD test by shutting down the system, then hold the letter D and then power up the machine, let go the letter D after 5 secs and observe for the symptoms during the test.

Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message

Regards

August 6th, 2016 23:00

Hello we are awaiting your response

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