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December 31st, 2014 11:00

Latitude D510 blue screen on shutdown, wont turn off, will restart instead

I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)

And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.

HELP ME PLEASE

 

4 Operator

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11.1K Posts

January 1st, 2015 11:00

I wouldn't have bought such a laptop from a "friend".

Return it to him for a full refund.

January 1st, 2015 11:00

No, He  just gave it to me, Thats how good of a friend he is.

I found these settings in the control panel.

P.S. If you don't have a solution, dont type in a response please.

4 Operator

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11.1K Posts

January 1st, 2015 12:00

And what is that screenshot suppose to prove?

January 1st, 2015 17:00

just that these settings are related to whats happening

4 Operator

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11.1K Posts

January 2nd, 2015 10:00

just that these settings are related to whats happening

If you say so, then it must be true.

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