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Latitude D830 startup stall ???
Why, when we turn on the Latitude D830, is there a white blinking cursor in the upper left of the black screen, but that is as far as it goes in the boot process ?
Then, after turn off and back on, all seems well, except the startup process seems to take much more time than normal in the Dell system boot process ?
D830 is about 4yrs old, and this problem just started a few weeks back.
ejn63
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April 27th, 2010 10:00
First suspect on a system that age is a faulty hard drive. F12 at powerup - run the extended (NOT just the quick) hard drive diagnostics.
akm
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April 28th, 2010 07:00
Thanks for the reply.
HD was replaced by Dell a couple months ago.
Ran F12, 'Pre-boot System Assessment Build 4104' (hours) and no problems.
Is that the right test ?
Seems to me there was also another HD test the Dell support guy had us run from a Dell utilities CD, not sure.
akm
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May 1st, 2010 18:00
Anywhere else we might get info for this question ?